Privacy Policy

 

 

JoyMould (“we,” “our,” or “us”) operates the website https://joymould.com (the “Site”). We are committed to protecting the privacy of our global business partners, customers, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Site, submit inquiries for our EVA beach bags, or contact our sales team via our designated WhatsApp lines.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site depends on how you interact with us:

  • Personal Data: Voluntarily provided personally identifiable information, such as your name, company name, corporate email address, shipping address, and phone number when you submit an RFQ (Request for Quote) form or contact us for business inquiries.
  • Instant Messaging Data: If you contact our official sales representatives via WhatsApp at +86 15980814957 , we may collect your WhatsApp display name, phone number, and any business requirements or custom specifications you share during the conversation.
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized B2B experience. Specifically, we may use information collected about you via the Site to:

  • Process your sample requests, custom molding inquiries, and bulk orders for EVA products.
  • Respond to your product questions, offer price quotes, and deliver professional B2B customer support via email or WhatsApp.
  • Analyze website usage and traffic to optimize our site performance and user experience.
  • Comply with legal obligations and prevent fraudulent transactions.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal data to third parties. We may share information we have collected about you in certain situations:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, or to protect the rights, property, and safety of others.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, such as secure web hosting providers, analytics tools (e.g., Google Analytics, Bing Webmaster Tools), and international logistics partners to estimate your shipping costs.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

5. International Data Transfers

JoyMould is located at No.508, Shuang Long West Road, Jinjiang City, Fujian Province, China. Information collected through our website will be transferred to, stored, and processed in China, where our servers and manufacturing facilities are operated. By using our website and providing us with your information, you consent to this international transfer.

6. Your Data Rights (GDPR & CCPA Compliance)

Depending on your location (such as the European Union or California), you may have the following rights regarding your personal data:

  • The right to access: You have the right to request copies of your personal data held by us.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure: You have the right to request that we erase your personal data under certain conditions.
  • The right to object/restrict processing: You have the right to object to or restrict our processing of your personal data.

To exercise any of these rights, please contact our data compliance team via the contact details listed below.

7. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

  • Company Name: JoyMould
  • Factory Address: No.508, Shuang Long West Road, Jinjiang City, Fujian Province, China
  • Official WhatsApp: +86 15980814957
  • Website: https://joymould.com

 

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